Customer Documentation Manager
Full time
Colombia
Apply now

We’re Hiring! Customer Documentation Manager – Barranquilla (On-site)

At Trading Solutions, we are driving a new era in global logistics by combining advanced technology, real-time visibility, and efficient synchronization across continents.

Are you passionate about precision and analysis?

At Trading Solutions, we’re looking for a professional with experience in financial and document management for commercial and operational processes — someone who thrives on challenges and pursues excellence in every detail. Your next career opportunity could be here!

What You’ll Do:

Validate and control commercial and financial documentation, ensuring accuracy, traceability, and regulatory compliance across all processes.
Oversee billing and invoicing operations, ensuring consistency, transparency, and alignment with internal and regulatory policies (FMC).
Manage claims and disputes, resolving incidents through analytical thinking and coordination between Operations, Finance, and Customer areas.
Monitor key financial and operational indicators (KPIs) such as costs, profitability, and documentation efficiency, driving data-based decisions.
Optimize documentation and billing processes, promoting continuous improvement and reducing errors or rework.
Prepare control and compliance reports, consolidating key information for management and ensuring operational transparency.
Promote a culture of precision and quality, ensuring that every process reflects Trading Solutions’ standards of excellence.


Preferred Qualifications:

Comprehensive understanding of commercial, operational, and financial processes within the logistics or freight forwarding industry.
Familiarity with international maritime trade and freight transportation regulations, especially FMC (Federal Maritime Commission) standards and tariff registration processes.
Intermediate to advanced English level, particularly for reviewing documentation, reports, and communication with international partners.
Degree in Industrial Engineering, Business Administration, Public Accounting, or Economics

Apply now